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| Working Norms |
Completed Staff Work (CSW)
Because PMS provides direct technical staff support to the President, the level and impact of decisions made by the President dictate that PMS adheres to the highest standards of performance, consistent with the style and expectations of the President. It is, therefore, imperative for PMS to undertake Completed Staff Work (CSW) for the President. CSW is a minimum requirement in handling any task given to PMS.
By definition, CSW is the study of a problem or a situation and formulation of solutions or courses of action by a staff to enable his superior to effect an immediate decision. CSW is actually a situation whereby all pertinent information to be used as basis for decision-making are made available to the decision-maker.
Through the years, the doctrine of CSW has been adhered to by PMS. However, it is under the administration of President Fidel V. Ramos that compliance to CSW has been expressedly imposed by the President upon all government instrumentalities particularly when it comes to communications and dealings with the President. Today, CSW has become PMS's operational working norm.
The objectives of CSW are as simple as they are noble: to facilitate correct, timely, and objective decision-making; to provide for effective management of issues or situations; and to ensure responsiveness to the public and clients or key players affected.
CSW covers all aspects of technical work in PMS -from conceptualization, to research, coordination, validation, analysis and evaluation, communication, and follow through. When an output comes from PMS, it is expected that the output has gone through the CSW process and is, therefore, marked with the following characteristics of a CSW output: well-researched, properly coordinated and validated, analyzed extensively, provides options and recommendations specially for contentious issues, provides the proper action documents to implement decisions, simple and well-written, with ideas chronologically and logically sequenced, and with follow-up action such as monitoring and reporting to the superior.
Matrix System
Because of the client it serves, it is important that PMS is able to adapt to the growing demands for staff work for the President and to changes in the national leadership. It is for this reason that PMS has adopted, as an organizational working norm, the matrix system.
Under the matrix system, while each PMS employee belongs to an administrative base, he or she can be assigned in a project that may not be in his or her unit. Project teams may be created for every expressed need-that is, when a project concern cuts across units; when the elements of time is of the essence; when the work to be done is voluminous and requires the support of staff from different PMS units. The Project Team Leader becomes directly responsible to the PMS Head and the particular official among those designated by the PMS Head to handle clusters of projects.
The objectives for going matrix are as clear as they are sound: to optimally utilize all PMS staff, give more room to grow, to learn, and to develop expertise in specific areas; and to ensure preparedness to assume any responsibility as dictated by the President.
Among the major projects of PMS that are under the matrix format are: Cabinet matters, Presidential visits, and local and foreign idle properties of the Philippine Government.
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